Pricing & Billing

Virtual assistance services are billed on an hourly, per project and/or retainer basis depending on the Client’s work requests. Rates are negotiable depending on the Client's specific requirements and location. 

• The hourly rate is $35 for services listed in this website unless otherwise agreed upon, for IT Support price range is $55-$75 per hour pending on what is being done.  Hourly fees are billed in 15 minute increments.  Invoices are due weekly during the initial phase of the partnership (60 days).  A signed contract is required before virtual assistance begins.

• Per Project pricing is calculated depending on the project.  A 50% retainer and a signed contract is required on all project assignments before virtual assistance begins.  Balance is due in full prior to the release of the completed project.  

• A retainer agreement means that the client retains a certain number of hours per month of guaranteed availability for virtual assistance services.  Additional time over that retained will continue to be billed at the retainer rate and any unused hours are non-refundable and cannot be carried over to the next month.   Retainer fees  and a signed contract are due before virtual assistance starts and on the first of each month thereafter.  A 30 days notice is required for any changes in the monthly retainer plans. 

• Refer a new client to S. Edwards, and receive two (2) free hours of administrative services upon receipt of contract. 

Invoicing:  Detailed invoices will be supplied at the conclusion of the project with exact time and billing (with the exception of retainers which will be billed monthly).  Invoices are payable upon receipt.  A $30 (charge for non-sufficient funds will apply to all returned checks.)

Clients will also be responsible for expenses that are incurred during each work request (i.e. long distance phone charges @ 3.9 cents per minute, for appointment or event planning, project supplies, shipping costs, etc.).  

To make a payment, you can send it to S. Edwards.  Note:  S. Edwards accepts money orders, business and cashier's checks, and also PayPal payments (accepting all credit cards). We also take RME (Revolution Money Exchange) for payment also.